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Privacy Policy

Last updated: 15 October 2026

This Privacy Policy explains what information Agency GBP Manager (the “App”) collects, how it is used, shared and protected, and the choices you have. The App is operated by Aquarotech (“we”, “us”) and is used only by our team to manage Google Business Profiles for our clients. The App home page is https://aquarotech.in/gbp-manager/.

The use and transfer of information received from Google APIs by Aquarotech to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

1. Who we are

Aquarotech is a local marketing agency based in Mumbai, India. Our website is aquarotech.in.

For personal data we process on behalf of a client, the client is the data fiduciary and we act on their instructions. For our own team accounts, Aquarotech is the data fiduciary under India’s Digital Personal Data Protection Act, 2023.

2. Information we access from Google

When an authorised team member connects a Google account to the App, the App asks for one permission: https://www.googleapis.com/auth/business.manage (“See, edit, create and delete your Google business listings”). With it, the App can access the Business Profiles that this Google account owns or manages:

  • Account and location details: business name, address, phone numbers, website, categories, description, opening hours, map coordinates and Place ID.
  • Reviews: the reviewer’s public display name, star rating, review text and dates, and the business’s replies.
  • Posts and photos published on the profile.
  • Performance data: profile views, calls, website clicks, direction requests, messages, bookings and the search terms customers used to find the profile.

The App does not request access to Gmail, Google Drive, Contacts, Calendar or any other Google service, and it never sees the Google account password.

3. Other information we collect

  • Team accounts: name, email address and login details of our staff who use the App.
  • Content we prepare: review replies, posts, scheduled posts, photos and profile edits created in the App.
  • Ranking checks: keywords we track for a client and the positions found. These searches use the Google Places API and return only place identifiers, not personal data.
  • Technical logs: standard server logs such as IP address, browser type and time of access, kept for security.

4. How we use the information

We use the information only to provide our Business Profile management service to the client it belongs to:

  • to show, update and correct the client’s Business Profile information;
  • to read reviews and publish replies on the client’s behalf;
  • to publish and schedule posts and photos;
  • to prepare performance and ranking reports for that client;
  • to keep the App secure and working.

We do not use Google user data for advertising, for building user profiles, for training artificial intelligence or machine learning models, or for credit or lending decisions, and we never sell it.

5. AI writing assistance

The App can suggest a draft review reply, post or business description using an AI service chosen by our team (Google Gemini or Anthropic Claude). This happens only when a team member clicks a “write with AI” button. The App sends only the text needed for that one draft, such as the business name and category, the review text and the reviewer’s first name. A team member reads and edits every draft before anything is published. We use these providers through their API terms, which do not permit them to use this data to train their models, and we do not send access tokens, contact details or performance data to them.

6. How we share information

We share information only in these cases:

  • with Google, when the App publishes changes, replies, posts or photos to a Business Profile;
  • with the client whose profile the data belongs to, for example in their monthly report;
  • with service providers that host or run the App for us, such as our web hosting company and the AI provider described above, who are bound by confidentiality;
  • when required by law, or to protect our rights, our clients or the public.

We do not transfer Google user data to any other app or third party for any other purpose.

7. How we protect information

The App runs on our own web server over HTTPS. Google access tokens, API keys and client secrets are stored encrypted. Only authorised team members with individual logins can use the App. We take reasonable steps to protect data, and if a breach affects a client’s data we will inform that client as required by law.

8. How long we keep information

  • Profile, review, post and ranking data is kept while we manage the client’s profile and deleted within 30 days after our engagement ends, or sooner if the client asks.
  • Performance and keyword data is cached for up to 12 hours and not stored permanently.
  • Server logs are kept for up to 90 days.
  • When the Google account is disconnected from the App, the stored Google tokens are deleted immediately.

9. Your choices and rights

  • Revoke access: the Google account owner can remove the App’s access at any time at myaccount.google.com/permissions. Business owners can also remove our agency as a manager in their Business Profile settings.
  • Access, correction and deletion: you can ask what data we hold about you, ask us to correct it, or ask us to delete it by emailing info@aquarotech.in. We delete the requested data within 30 days.
  • Reviewers: if you left a review for one of our clients and want it changed or removed, edit or delete it in Google Maps, or contact the business directly.

10. Children

The App is a business tool used only by our staff. It is not directed at children, and we do not knowingly collect children’s data.

11. Changes to this policy

If we change this policy, we will update the date at the top of this page and inform our clients of significant changes before they take effect.

12. Contact and grievance officer

For privacy questions, requests or complaints, contact our grievance officer:

Sachin Yadav, Grievance Officer
Aquarotech
Phone: +91 98193 24943
Email: info@aquarotech.in